Posted by Erin Templer

I saw something last weekend that really caught my attention, and I knew immediately that I had to take a picture of it and post it on the Nexus blog to share with everyone.

While I was in Green Bay, Wis. doing a little shopping, I saw this ad for Pioneer Credit Union painted on the wall.

By Lisa Hochgraf

Posted by Lisa Hochgraf

Return on investment has always been important to credit unions. But in this tough economy, making sure investments pay off is perhaps an even greater focus than before.

By Lisa Hochgraf

By Barb Kachelski, CAE

I've come to the conclusion that inspiration is the single most important characteristic of a leader.

Posted by Lisa Hochgraf

In my last post, I talked about the great ideas the attendees at CUES School of Sales and Service-Canada had last week for training a ficitious new teller who wasn't getting up to speed on cross-selling.

By Lisa Hochgraf

By Lisa Hochgraf

By Lisa Hochgraf

During the CUES Director Development Seminar in Vancouver, British Columbia, session leader Michael Daigneault recommended several resources for credit union boards. Daigneault is senior governance consultant with BoardSource, Washington, D.C.