When Products and Channel Collide!

By Steve Williams

Social media…

Mobile banking…

The end of free checking…

Post-Durbin payment strategies…

Online lending and account opening…

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A Seasonal Look at Business Continuity Plans

By Kenneth Schroeder, CBCP

What season is it?

Hurricane season! Forecasters are again predicting an above average season. La Nina conditions, coupled with high Gulf of Mexico water temperatures all point to the sleeping giant awakening.

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Debit Program Options in a Morphing Marketplace

By Jim Ghiglieri

In final rules enacting the Durbin amendment, the Fed has given debit card issuers some new options. Most credit union debit card transactions today can be finalized with either a PIN or a signature at the point of purchase–cardholders' choice. However, the Fed now allows issuers to create a signature-only or a PIN-only debit card.

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To Niche or Not to Niche?

 

By Tim Daley 

How many credit unions could confidently say they employ a common approach to their new product decisions? I’m inclined to think not many. 

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Study Focused on CU Leaders--the 'Vital Few'

By Gary L. Easterling, CCE 

Doubling in size every five years can place a strain on an organization. United Federal Credit Union has been growing at that pace and remains on track to be a $4 billion credit union by 2020. Our leaders have posed this question: "What competencies are required to lead a $4 billion credit union?" Our objective in answering this question was to create a development plan for me, the CEO, and for the entire leadership team. And to share what we learned.

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Debit Routing Reg Will Slow, Not Stop, Trickle-Down Interchange Impact

By Jim Ghiglieri 

Last week, credit unions and their debit program partners were finally able to exhale, having held their collective breath for months in anticipation of the Fed’s final rules governing debit interchange and network routing. 

Not only were many in the industry relieved to see a more realistic interchange cap; they were also calmed by the Fed’s decision to enact the lesser of two evils where network routing was concerned. 

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The ‘Now What’ of Debit Interchange: Three Ideas

By Aris Jerahian 

Predictions about the post-Durbin debit marketplace have been wide-ranging since even before the Federal Reserve Board announced its plans for an interchange cap.  

Conjecture has only increased since the Senate failed to pass a delay. With final rules expected this week, it seems everyone is speculating how card issuers, merchants, networks – and even cardholders themselves – will react once the final rules are put into place.  

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